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subheading icon     Offshoring

Among the blizzard of spam hitting the inboxes today was a 'Data Digitisation Business Proposal' from an enterprise in Chennai, one of those places where the grasp of English syntax might be deficient but the fingers are nimble and cheap.

The business boasts a guaranteed "accuracy of 99.999%", fast turnaround and "data entry rates that are under 1/3rd the prevailing costs". Just the thing if you want to ship a library offshore for data capture.

"Reuben", otherwise unidentified, ends his spam by noting that it "is confidential and may contain legally privileged and/or confidential information", so of course if it has been received in error "please delete it from your system, do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately".

Questions about the difficulties of cross-cultural communication, aside, we note that the organisation's achievements are claimed to include -

1. We have been chosen by the British Library to convert 0.8 Million Union Catalogue of Books to MARC21 exchange data.
2. We have been chosen by the United Kingdom Parliament to digitize 3000 volumes of the UK Parliamentary Debates The Hansard nearly 2.20 million pages from 1803 to be converted to XML.
3. We are currently digitizing 20,000 pages of Finding Aids in EAD format.
4. We have been chosen by GROS Scotland to index 10 million Old Parish Registrar of births & marriages records from images.
5. We have been chosen by GROS Scotland to digitize manuscript of the Court of Arms in Scotland an official copy of every Court of Arms granted in Scotland since 1672. ... implemented a powerful XML database to search their records.
6. We have been chosen by Ireland to digitize around 12 million births, marriages & death indexes from original printed material.
7. We have digitized several books for Victoria University, NZ.
8. We have converted several million New Zealand whitepage records.
9. We are currently digitizing 80,000 pages for NZ Standards.
10. We have created a database of more than 1.0 million records for a library in the Netherlands.
11. We have created a database of 2.5 million telephone subscribers for a Spanish company.
12. We process 30,000 POD documents per day for an Australian courier company and return the data back in 4 hours.
13. We process around 40,000 forms per day for an Italian company managing customer loyalty programs.
14. We have converted 127 years of a Harvard University newspaper to XML version for web enabling.
15. We have converted 80 years of data from UK Statutory Instrument books to XML.
16. We are converting 3000 Texts of Wright American Fiction to XML for a consortium of libraries headed by Indiana University.

The nice folk at Yogam Garden, Valasaravakkam, thus have have an electronic copy of information regarding several million phone subscribers - current or otherwise - and perhaps the same number of files on courier company clients and participants in customer loyalty programs.

The adequacy of Indian statute law, common law and practice in handling problems regarding unauthorised dissemination or use of that data is unclear. Problems relating to the Harvard Crimson or "Wright American Fiction" are arguably less of a concern than those relating to 'frequent flyer' schemes.




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